Cyber Level Ins Ltd. Spanish Branch, in compliance with current regulations on the protection of personal data, informs that the personal data collected through the forms on the website: are included in the automated files specifically intended for users of the services of Cyber Level Ins Ltd. Spanish Branch.

The collection and automated processing of personal data are carried out for the purpose of maintaining the commercial relationship and performing tasks related to information, training, consulting, and other activities specific to Cyber Level Ins Ltd. Spanish Branch.

This data will only be shared with entities when necessary for the sole purpose of fulfilling the objectives stated above.

Cyber Level Ins Ltd. Spanish Branch adopts the necessary measures to ensure the security, integrity, and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals regarding the processing of personal data and on the free movement of such data (GDPR), as well as the new Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), which repeals the former Spanish Data Protection Law (LOPD).

The user may exercise at any time the rights of access, objection, rectification, erasure, restriction, and portability recognized in the aforementioned Regulation (EU). These rights can be exercised by contacting k.dimitrova@cyberlevelins.com or by postal mail to the following address: Calle Serrano, 93, 3rd Floor, Door E – Madrid – 28001 (Madrid).

Furthermore, to ensure full compliance with current regulations, Cyber Level Ins Ltd. Spanish Branch informs that it has appointed a Data Protection Officer (DPO): Grupo Ático 34.

The user declares that all data provided are true and correct and undertakes to keep them updated, notifying Cyber Level Ins Ltd. Spanish Branch of any changes.

Purpose of Processing Personal Data:

For what purpose will we process your personal data?

At Cyber Level Ins Ltd. Spanish Branch, we process the personal data collected through the website [INCLUDE WEBSITE LINK] for the following purposes:

1. Managing the archiving, system updates, protection, and safeguarding of the company’s information and databases.

2. Transmitting data to third parties with whom contracts have been signed for this purpose, for commercial, contractual, administrative, marketing, and/or operational purposes.

3. Providing the information requested by the user through the website forms (general contact form, product offer request form, and claims form).

How long will the collected personal data be retained?

The personal data provided will be retained as long as the commercial relationship is maintained or until you request its deletion, and for the period required to meet any potential legal liabilities arising from the services provided.

Legal Basis:

The processing of your data is carried out on the following legal grounds:

1. The request for information about the services of Cyber Level Ins Ltd. Spanish Branch.

2. Your free, specific, informed, and unequivocal consent, as this Privacy Policy is made available to you; after reading it, if you agree, you may accept it through a declaration or a clear affirmative action, such as checking the box provided for that purpose.

If you do not provide your data, or if you provide it incorrectly or incompletely, we will not be able to process your request, making it impossible to provide the requested information or to proceed with the contracting of services.

Recipients:

The data will not be communicated to any third party outside Cyber Level Ins Ltd. Spanish Branch, except in cases of legal obligation or judicial/administrative requirement. However, they may be transmitted to service providers who are bound by a data processing agreement with Cyber Level Ins Ltd. Spanish Branch.

Reports containing only aggregated data may be issued to third parties and collaborating entities of the project, without this implying the identification of the user.

Data collected by service users

In cases where the user uploads files containing personal data to shared hosting servers, Cyber Level Ins Ltd. Spanish Branch shall not be held responsible for the user’s non-compliance with the GDPR.

Protection of stored information

Cyber Level Ins Ltd. Spanish Branch makes backup copies of the content hosted on its servers; however, it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the complete restoration of data deleted by users, as such data may have been removed and/or modified during the time elapsed since the last backup.

The services offered, except for specific backup services, do not include the restoration of content stored in the backups made by Cyber Level Ins Ltd. Spanish Branch when the loss is attributable to the user. In such cases, a fee will be determined according to the complexity and volume of the recovery, always subject to the user’s prior acceptance.

The restoration of deleted data is only included in the service price when the loss of content is due to causes attributable to Cyber Level Ins Ltd. Spanish Branch.

Commercial communications

In compliance with the Spanish Law on Information Society Services (LSSI), Cyber Level Ins Ltd. Spanish Branch will not send advertising or promotional communications by email or other equivalent electronic means unless they have been previously requested or expressly authorized by the recipients.

In the case of users with a prior contractual relationship, Cyber Level Ins Ltd. Spanish Branch is authorized to send commercial communications regarding products or services of Cyber Level Ins Ltd. Spanish Branch that are similar to those initially contracted by the client, in accordance with the provisions of current legislation.

In any case, the user, after verifying their identity, may request to stop receiving further commercial information through the Customer Service channels.